Believe it or not, there are companies that make legitimate “robocalls,” and those companies strive to comply with the Telephone Consumer Protection Act (TCPA). If you’ve received an appointment reminder from your doctor or dentist, a package delivery notification, or a school closure notification lately those messages were likely delivered to your phone using an...… Continue Reading
Before Thanksgiving, a bipartisan group of Senators introduced legislation aimed at decreasing the number of unwanted robocalls. The TRACED Act would expand FCC authority under the Telephone Consumer Protection Act (“TCPA”), empower the FCC to mandate call authentication rules for voice service providers to cut down on caller ID spoofing, and create an interagency working...… Continue Reading
Like telemarketing “robocalls” that never seem to go away, the FCC’s attempts to clarify important and difficult statutory and regulatory issues under the Telephone Consumer Protection Act (TCPA) seem to constantly reoccur. Now the FCC is trying again, with a Public Notice seeking comments on: the definition of an “automatic telephone dialing system” (ATDS), how...… Continue Reading
Robocalls – everyone has strong feelings about them. In many cases they serve a useful function, but they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a Declaratory Ruling and Order intended to broaden the number of calls subject...… Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a...… Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a...… Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a...… Continue Reading
Earlier this month, in its war against illegal robocalling campaigns the Federal Communications Commission (FCC) proposed another hefty fine. That is, a fine of 82 million dollars. Yikes! The target of the FCC’s wrath? Mr. Philip Roesel, who wasn’t just calling a la Adele style. Instead, Mr. Roesel is accused of both illegal robocalling in...… Continue Reading
Your phone rings. You look down at your phone, which reads “IRS.” You answer. “Hello?” There’s a pause. Then, in an automated tone, you hear this: “This call is to inform you that the IRS is filing a lawsuit against you. To get more information about this case file, please call immediately on our department … Continue Reading