On November 26, 2019, we wrote about rules adopted by the Federal Communications Commission (“FCC”) to help locate callers in terms of not only the street address but also a caller’s vertical location within a multi-story building, asking “Which Door Should First Responders Kick In?” The new rules were published in the Federal Register on...… Continue Reading
About 80% of the 240 million phone calls received by 911 public safety answering points (PSAPs) come from wireless callers. The goal of regulators is that technology automatically identify the location of callers even if callers don’t know where they are or are unable to speak the information because of injury or constraint by an...… Continue Reading
The Federal Communications Commission (“FCC”) has adopted new rules requiring manufacturers, importers, vendors, installers and managers of multi-line telephone systems (“MLTS”) to configure those systems to provide automated location information (called “dispatchable location”) and a location-specific callback number when a caller makes an emergency call to 911, at least to the extent feasible using technology...… Continue Reading
Earlier this year, the President signed into federal law the Kari’s Law Act of 2017, a measure aimed at ensuring multi-line telephone systems (MLTS) users can directly access emergency personnel by dialing 911 without first dialing an access code. As you’ve probably observed, the passage of this new federal law was somewhat bittersweet, as the...… Continue Reading
As we wrote about last week, FCC Chairman Ajit Pai is planning to make some major overhauls at the FCC. Eight months into his term, Pai is preparing to “modernize [the FCC’s] rules to match the realities of today’s marketplace.” At this year’s National Broadcast Association’s Radio Show, Pai announced he would present to his...… Continue Reading
Last month we reported that most of the rules adopted back in August to make text-to-911 service generally available took effect in October. As often happens, though, a small number of the new rules couldn’t kick in until the Office of Management...
Almost a year ago we reported on the adoption of a number of rules designed to improve performance of the 911 system in the aftermath of the 2012 “derecho” storm. Most of the new rules had taken effect by February of this year, but a couple...
Slowly but surely, the new set of rigorous requirements for 911 system service providers adopted last December in the wake of the 2012 “derecho” storm are coming on line. Most of those requirements took effect in February, but four par...
Sure, text-to-911 capabilities by December 31, 2014 is now the law, with mandated implementation by June 30, 2015 at the earliest. But your best bet, in an emergency, is still to make a voice call to 911, if possible. R U rdy 4 txt 2 911? For the texti...