About Glenn S. Richards

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So far Glenn S. Richards has created 4 blog entries.

Will Anyone Pay for 1-833-AUCTION?

By | October 2nd, 2017|Legal News|

Toll free telephone numbers celebrated their 50th birthday this year (frankly, without much fanfare).  These numbers allow callers to reach businesses without being charged for the call.  When long distance calling was expensive, these numbers were enticing marketing tools used by businesses to encourage customer calls and provide a single number for nationwide customer service […]

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911 Concerns Fuel New FCC Proceeding

By | September 28th, 2017|Legal News|

Imagine dialing 911 and hearing an automated voice tell you that what you have dialed is not a valid number; or reaching a 911 call center only to have emergency personnel dispatched to the wrong location. In response to such problems, the FCC recently released a Notice of Inquiry (NOI) asking a broad range of questions […]

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FCC Will Revisit Building Access Rules

By | June 23rd, 2017|Legal News|

The FCC voted unanimously yesterday to adopt a Notice of Inquiry (“NOI”) that may have a profound impact on the delivery of communications services in residential and commercial buildings, shopping malls and other multiple tenant environments (“MTEs”). This proceeding will revisit FCC rules and policies developed during the last 17 years, focusing on whether changes […]

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FCC Proposes Answers to Unwanted Calls

By | March 6th, 2017|Legal News|

Robocalls and telemarketing calls are reliably the top source of consumer complaints received by the FCC.  Despite the good intentions of the 1991 Telephone Consumer Protection Act (TCPA), FCC decisions implementing the TCPA, and the collective efforts of the telecom industry, there has been little relief from these unwanted calls—particularly at dinner time.  More problematic […]

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